FAQs
Frequently Asked Questions
Clear answers about orders, shipping, returns, and product care.
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We typically deliver within 7–15 business days, depending on destination and local processing. You'll receive tracking once your order is on the way.
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When your order ships, we'll email a tracking link. Tracking may take 24–72 hours to update after dispatch.
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If you need to update an address or cancel, contact us as soon as possible. We'll do our best to help before the order is processed.
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If your item arrives damaged or incorrect, contact us and we'll make it right. For return eligibility and steps, please reach out with your order number.
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For best longevity, we recommend gentle cleaning and thorough drying after use. Follow any care notes included with your item.