Returns & Refunds

Returns Eligibility

We accept returns for items that arrive damaged, defective, or incorrect. Requests must be submitted within 14 days of delivery.

How to Request a Return

To initiate a return, please contact our support team with your order number and a brief description of the issue. Our team will review your request and provide next steps if eligible.

Refunds

Once a return is approved and processed, refunds will be issued to the original payment method. Refund processing times may vary depending on your payment provider.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without prior approval may not be eligible for a refund.

Order Issues

If your order arrives with any issues, we encourage you to contact us promptly so we can assist and resolve the matter.

Contact

For questions regarding returns or refunds, please contact:

support@essiepeasy.shop